FREQUENTLY ASKED QUESTIONS
What makes you different than a traditional kennel?
Shantel’s Wagging Tails provides all-day interaction including Dog to Dog socialization, Out door play time, Ball Time, Basic Training sessions and of course lots of Dog to Dog play. Many “traditional” kennels typically leave the dogs in their kennel most of the day, they may be let out briefly or placed in an outdoor run a couple of times a day. The dogs at traditional kennels usually do not receive sufficient interaction to remain stimulated. Our dog behavior experts designed a thorough interview process to ensure dogs can play safely in a group setting and not have to be stuck in a kennel.
Do I need to make a reservation?
Yes! For overnight boarding, you must make a reservation as we have limited space available. Depending on the time of year, we can often accommodate short notice boarding. Please be aware that holidays book several months in advance.
What vaccinations are required?
Rabies, Bordetella and Distemper. We accept Bordetella vaccinations in the intranasal and injectable forms.
Do you turn away dogs based on their breed?
No! Shantel’s Wagging Tails welcomes all dogs assuming they have passed our behavior assessment.
Do you offer a discount for extended stays?
Yes! We offer a 10% discount on any stay exceeding 21 days.
Can I take a tour?
Yes! In fact, we encourage it! Please call 214-4433 to book your tour today.
What should I pack for my pups visit?
We require you to pack pre-portioned servings of your dog’s current food, bringing your dog’s food from home will keep their digestive track happy and healthy. Sudden changes in diet can result in gastrointestinal reactions like vomiting and diarrhea. We also suggest packing the following:
- A bed and/or blanket for a cozy night stay
- Any medication with clear instructions
- Any treats or non-squeaking toys